Appointment Policies
After scheduling your appointment via online, you will receive a confirmation e-mail and text to the ones provided.  For cancellations, please click the link that was sent when the appointment was made.

 

• We require 48 hours notice before your appointment to cancel or reschedule without any fees.

• 47-24 hours notice will be a fee of $15 on services under $50; $30 fee on services greater than $50.

• Cancellations after 24 hours are subject to 50% of all services booked.

• No-Shows (not letting the salon know you're going to be more than 5 minutes late is also a no-show) is subject to 100% of all services booked.

• Waivers and forms must be signed before service can begin.

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We have a 5 minute grace period allotted for a service. If you are running late, please let us know at (260) 255-4611 so we can accommodate you and other clients.  

 

Return Policy
We offer 100% guaranteed satisfaction. We will gladly exchange your item within 5 days of receipt. However, if you wish to return your purchase for a refund or exchange, all packaging must be unopened and unused.

 

Shipping charges are non-refundable.

The customer is responsible for shipping charges on returns.

 

WAXING PRODUCTS: OUR PRODUCTS ARE SOLD ONLINE TO BUSINESSES, PROFESSIONALS AND STUDENTS. IF YOU ARE NOT A STUDENT OR SPA PROFESSIONAL WE WILL NOT ACCEPT ANY KIND OF RETURN for issues with product performance or liking.

Once the product packaging is opened it can no longer be returned. 

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